Using contact fields / merge tags in links in email body

Dhawal Singh Panwar
Dhawal Singh Panwar Member Posts: 2
Integration Partner
edited July 2022 in Sales CRM #1

We at StoryXpress are building an integration that will primarily let Pipedrive users attach video links in their emails and in order to make those links trackable there needs to be a query parameter in the URL that holds the email of the recipient.


Here's what Pipedrive currently allows us to do with the Insert field option as depicted below,



So the question is that do we have an alternative to this like say we want to attach links to images and make them clickable where the link needs to hold a contact field, how does one do that in Pipedrive?


Note- Also these fields are known as merge tags and merge fields in some tools.



  • Ian Naylor
    Ian Naylor Member Posts: 1
    edited February 2022 #2

    Also interested in this solution 

  • LukeB
    LukeB Member Posts: 3
    First Comment

    Also interested in this.. would make a big difference for automations and integrations

  • Tiago Bambzi
    Tiago Bambzi Member Posts: 1
    First Comment

    Hi there !

    Any info since the question was asked ?

    Looking for the same feature.


  • Thomas Szteliga
    Thomas Szteliga Member Posts: 38
    5 Up Votes Name Dropper First Anniversary First Comment

    Another problem is - this link won't be clickable — at least not in clients like Outlook. So the main issue here is a way to make this links clickable. I wrote about this several times.