Email Assignment to a Deal doesn't trigger a deal update notification

Asaf_36392 Posts: 3
edited June 25 in Sales CRM #1

This is a major issue:

when a deal is being updated with an email assignment it doesn't generate any notification that something was changed in the deal.

many sales manager update the deal with sending emails to pipedrive that include valuable information but noone knows those emails were assigned to the deal because no notification is triggered.



  • Kreete K
    Kreete K Moderator Posts: 232 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments 5 Answers Second Anniversary 5 Likes
    edited March 2 #2

    Hi Asaf! 

    Just double-checking on what notification you are looking for exactly? Is this about our Sales Assistant notifications that should pop up after updating Deals that users follow? I have checked further with our team and currently, linking an email to a Deal is not considered as an update.

    Thank you for bringing this up as we will add it as a feedback. However, if you have any other questions or seems something is not working correctly, please reach out to our Support.