Gmail account disabled

Alicia Castro
Alicia Castro Posts: 2
edited June 28 in Sales CRM #1

@Inês Batata I sent emails to a database of around 300 contacts and gmail disabled my account. Can I not send that many emails from Pipedrive?

Comments

  • Kreete K
    Kreete K Moderator Posts: 232 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments 5 Answers Second Anniversary 5 Likes
    edited March 10 #2

    Hi Alicia! 

    Gmail can have their own restrictions in this case, and you should check with them directly. However, if you think this can be a problem coming from Pipedrive, please reach out to our Support that is working 24/7 to help and can check exact account details. You can reach the team via in-app chat or email [email protected] Thank you!

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited March 12 #3

    The restrictions are on the GMAIL side, not Pipedrive.