Gmail account disabled

Alicia Castro
Alicia Castro Member Posts: 2
edited June 2022 in Sales CRM #1

@Inês Batata I sent emails to a database of around 300 contacts and gmail disabled my account. Can I not send that many emails from Pipedrive?

Comments

  • Kreete K
    Kreete K Pipedrive Team Posts: 356 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited March 2022 #2

    Hi Alicia! 

    Gmail can have their own restrictions in this case, and you should check with them directly. However, if you think this can be a problem coming from Pipedrive, please reach out to our Support that is working 24/7 to help and can check exact account details. You can reach the team via in-app chat or email [email protected]. Thank you!

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 851 PIPEDRIVE TEAM
    5 Likes Premier Solution Provider First Anniversary First Answer
    edited March 2022 #3

    The restrictions are on the GMAIL side, not Pipedrive.