Gmail account disabled

Alicia Castro
Alicia Castro Member Posts: 2 VERIFIED MEMBER
edited June 2022 in Sales CRM #1

@Inês Batata I sent emails to a database of around 300 contacts and gmail disabled my account. Can I not send that many emails from Pipedrive?

Comments

  • Kreete K
    Kreete K Pipedrive Team Posts: 354 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments 25 Likes 5 Answers
    edited March 2022 #2

    Hi Alicia! 

    Gmail can have their own restrictions in this case, and you should check with them directly. However, if you think this can be a problem coming from Pipedrive, please reach out to our Support that is working 24/7 to help and can check exact account details. You can reach the team via in-app chat or email support@pipedrive.com. Thank you!

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 828 VERIFIED MEMBER
    1000 Comments Third Anniversary 5 Likes First Answer
    edited March 2022 #3

    The restrictions are on the GMAIL side, not Pipedrive.

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