Deal Detail Reports showing deals that don't match the filters

Liz Hickey
Liz Hickey Posts: 1
edited March 30 in Sales CRM #1

I have a filter set up that pulls a list of all deals that entered a particular stage for a particular time period e.g. Date of entering stage > Lead Triage > is > This Quarter.

The report pulls deals that have never been in that stage, it was created with a different stage. Does any one know why?

Also, does this mean when I look at the Deal Progress Insights report that deals that never entered a stage are still counted?
 

Comments

  • Kreete K
    Kreete K Moderator Posts: 236 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments 5 Answers Second Anniversary 5 Likes
    edited March 17 #2

    Hi Liz! 

    In this case, I would ask you to reach out to our official support team via in-app chat or email [email protected] With some screenshot examples and further details of your account they can help understand what is happening. Thank you!