Appointment Status Options

Renee Chandler
Renee Chandler Member Posts: 24
First Anniversary 5 Up Votes First Comment Photogenic

I'd like to see the ability to mark an appointment as something other than completed.

  • No Show
  • Canceled
  • Rescheduled
  • Showed

Thank you

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Comments

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,532
    First Anniversary First Answer 5 Up Votes 5 Likes
    edited April 2022 #2

    Agreed. At a broader level, I would love to see fields for activity outcomes.

  • Karen Tollett
    Karen Tollett Member Posts: 2
    edited April 2022 #3

    Yes this would be helpful. Thanks for bringing this up. 

  • Gabriel Ramos
    Gabriel Ramos Member Posts: 28
    First Anniversary Name Dropper First Comment Photogenic
    edited April 2022 #4

    Hey renee,

    We use different activities type to show when something was a no show or cacelled to work around this limitation. But it would be a good change.

    Kind regards

  • Renee Chandler
    Renee Chandler Member Posts: 24
    First Anniversary 5 Up Votes First Comment Photogenic
    edited April 2022 #5

    Hey renee,

    We use different activities type to show when something was a no show or cacelled to work around this limitation. But it would be a good change.

    Kind regards

    Yes, and I think a CS rep recommended adding a custom field to the activity as well (I think). But overall, it would be better to be able to mark "appointments" with specific actions.

    Thanks for the comment and support :)