Zapier Integration still not working.

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Joel Marks
Joel Marks Member Posts: 14
Photogenic First Comment First Anniversary
edited June 2022 in Sales CRM #1

Its been months since this problem first occurred, why does the Zapier integration with Pipedrive come up only as numbers and not as texts?  This seems to be the case for single option and multiple-choice fields. 

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  • Andreia Freixo
    Andreia Freixo Posts: 171
    First Comment Pipedrive Team
    edited April 2022 #2
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    Hi Joel,

    Usually, an extra step is needed in Zapier with a lookup table to transform the ID of each custom field option into the respective names. If you need help setting this up, please don't hesitate to reach out to our lovely support team.

    Thank you!