Do you use any Cold Calling apps that are integrated with Pipedrive?

Katie Daley
Katie Daley Member Posts: 1
edited July 2022 in Apps and Integrations #1

Looking for recommendations on call automation software that integrates with PipeDrive.

Ideal Requirements:

  1. Integrates to the CRM to log calls and conversations,
  2. Auto-dialing, preferably across a list of accounts/deals/organizations,
  3. Call Recording,
  4. Bonus if it automatically leaves pre-recorded voicemails!

 

Comments

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 851 PIPEDRIVE TEAM
    5 Likes Premier Solution Provider First Anniversary First Answer
    edited April 2022 #2

    TalkDesk tackles most of these directly or with integrations. 

  • Andre Vill
    Andre Vill Member Posts: 136
    First Anniversary Name Dropper First Comment 5 Likes
    edited April 2022 #3

    Hi, Katie!

    There are a lot of different programs to try on the marketplace, but we use the Caller function inside of Pipedrive. It checks most of the boxes and might be easier to do since its all in one program.

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,483 CONSULTANT
    First Answer 5 Insightfuls 5 Up Votes First Anniversary
    edited April 2022 #4

    Hi Katie,

    My first recommendation would be to use Pipedrive Caller. It's free to use, comes with free calling credits every month, and you can top it up with more calling credits. The calls are transferrable to your phone, you can call from your computer, log the records, and take notes while on the call. The calls are logged, but as of today, there is no reporting on calls, unless you want to set it up using 3rd party tools like Retool and APIs. It also doesn't have the 'dialer' functionality.

    You can also use AirCall and JustCall.

    If you have any other questions, please don't hesitate to reach out.

    Best,

    Amit Sarda

    Pipedrive Consulting | WhatsApp | Email | Community

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,483 CONSULTANT
    First Answer 5 Insightfuls 5 Up Votes First Anniversary