email verification masquerading as 2FA

The email verification masquerading as 2FA is very inconvenient and relies on the customer to have access to their Pipedrive associated email account on the same device on which they are logging into Pipedrive. Competing applications are smarter and use Authenticator apps or push notifications. When will this be changed as it interrupts workflow and restricts access for those with valid credentials?

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  • Andre Vill
    Andre Vill Posts: 138
    100 Comments Second Anniversary 5 Likes First Answer
    edited April 22 #2

    I 100% agree with this. I am using 2FA from my phone most of the time for other apps and our company employees don't have access to our email domain inbox, so if our Pipedrive asks for any verification, it's pretty much a waiting game until our CEO or Technical supervisor allows us access to Pipedrive again. So a connection to Authenticator App should be a MUST!