My incoming leads (from web forms) are not coming in as having 'marketing consent' even though they are checking the 'opt-in' check box in the form. How can I fix?
Hi @Jacqui Evans do you have a custom field to capture their answer?
Hi @Jacqui Evans this might be helpful https://support.pipedrive.com/en/article/web-forms#consent-fields-for-web-formsIf you are using Campaigns, then webforms will have a marketing status field that can be added to the webform for option.
Hi, @Jacqui Evans & @Edie Mew You can get your form contacts marked as Subscribed (single opt-in). Do do so:
Contacts now will have the option to select a checkbox if they want to be subscribed to marketing newsletters:
Later you will have option to find how many Subscribed and No consent Marketing status contacts you have, filter those and so on.
! To use Subscribed contacts, be sure your company has Pipedrive by Campaigns enabled.
N.B. Now with Pipedrive Web Forms you can add single opt-in subscribed contacts. Double opt-in option is not available yet.