Tying multiple contacts on deals to deal items

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Marie Huriega
Marie Huriega Member Posts: 1
edited July 2022 in Sales CRM #1

Hi there!

I've run into an issue where I have multiple contacts on deals and I'm only able to add one person to a deal. This is especially problematic with the email integration, I'm having to manually add emails to deals every time I talk to someone who's not the singular person I've added to the deal. For example, I could have added the owner of an organization to a deal, but I still have a LOT of communication with the organization's main admin. I'm using Pipedrive for Implementations of new clients if that helps paint a picture of my predicament.

Any suggestions would be much appreciated! Thanks in advance!

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  • Andre Vill
    Andre Vill Member Posts: 131
    First Anniversary Name Dropper First Comment 5 Likes
    edited April 2022 #2
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    Hi Marie!

    You can add multiple people into Deals with "Participants" or with a custom field. Depends on how much and what will be the use case for it. Syncing the emails might be a bit more manual work since you would have to sync the conversation with the deal.

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