Call logging

Brad Krause_65956
Brad Krause_65956 Community Driver Posts: 53
10 Comments First Answer 5 Likes Name Dropper
edited July 27 in Sales CRM #1

Been away from the app for a bit. Remind me again please. does the mobile app automatically log a call record when both dialing out from the app and also when an incoming call is received from a number that matches a contact in the database?

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Comments

  • Andre Vill
    Andre Vill Posts: 138
    100 Comments Second Anniversary 5 Likes First Answer
    edited May 6 #2

    Hi Brad!

    Yes, when you have the options ticked in preferences, then it should work both ways.
    In practice, it works like 50-60% of the time for incoming calls, at least for me.

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  • Ajay
    Ajay Posts: 2
    First Comment Photogenic

    HI does this mean that you can log your incoming and outgoing calls which are not saved on your phone or the PD CRM database ? Could you tell me if this feature is available in the essential plan ?

    if yes how do we connect so i can solve my problem ? My email is [email protected]