Removing Bounced Emails

Luke Stafford

Is there any way to ensure that emails that bounce/are faulty are removed from cadences?

Boris Tsibelman

At the moment there is no way to automate a bounced email to be removed from a cadence. 

BryonS

Is this information still accurate?

Kreete K

Hi @BryonS

This is still true, yes. We have no option to automatically remove these Contacts/email addresses.

ddavis

How do we get this function moved onto the product roadmap? We send out 300 emails daily and when they bounce we would love to flag that contact or have a filter to remove them from the next campaign.

BryonS

https://community.pipedrive.com/discussion/comment/37858#Comment_37858

Agree with this. This needs to be bumped up in priority to provide competitive feature as a marketing campaign product.

CMG707

Where can upvote this feature request? We're in the same boat as everyone else on this thread.

Karolina

Hi, did anything change with this feature?

Jared

Okay. After much looking, I have found a potential solution to this.

1. Create a webhook that sends data to a Zapier webhook when a person is updated. It will send the "marketing status" value in the field.
2. You can then filter for the "bounced" value to update the contact in Pipedrive to the "unsubscribed" value so no more emails will be sent.

Let me know if you have any questions or if something else is needed in your scenario.

CarolynPSM

Any native update on handling this automatedly?