How can I track an existing customers web analytics on my website? ie what they are doing on my site

Doctor Admin
Doctor Admin Member Posts: 3
First Comment
edited July 2022 in Apps and Integrations #1

 I would like to be able to see the activity of my customers when they go on my website like the pages they visited. This should be able to be done with cookies from email previously sent to them from pipedrive. I would expect to see this in the activity section of the person record?

This is an example of another CRM doing this...
https://www.agilecrm.com/crm-analytics

Can this be done in pipedrive? or Is their an add on I can get that will do this in pipedrive?

 

Thanks!

 

Comments

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 847
    5 Likes First Anniversary First Answer Combo Breaker
    edited May 2022 #2

    You need to get them cookied in order to track them and see activity.

    Check out https://outfunnel.com/web-visitor-tracking/

    This is an awesome integration that will help you achieve what you are looking to do.

     

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,535
    First Anniversary First Answer 5 Up Votes 5 Likes
    edited May 2022 #3

    Boris's suggestion is the best solution out there.

    You can also use an email marketing tool to report other website activity. For instance, I use Klaviyo's activity tracking on a Shopify store to report back to Pipedrive under the right person object.

  • Doctor Admin
    Doctor Admin Member Posts: 3
    First Comment
    edited May 2022 #4

    ok, great thank you for the info!