What is the use case for multiple leads on the same contact?

Akhil_Supermeet.ai
Akhil_Supermeet.ai Posts: 57
10 Comments Name Dropper Photogenic
edited July 17 in Lead Generation #1

Multiple deals for contact make sense, but what is the use case for multiple leads that can be created for the same contacts?

I feel that this can make duplicate entities in my lead list if I try to add leads from webform and other ways using APIs or other tools. Has anybody faced this kind of an issue?

 

Tagged:

Comments

  • Amit Sarda - Pipedrive Consultant - AmitSarda.xyz
    edited May 17 #2

    Don't use Leads at all. Especially if you already have a person record for the person. :)

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited May 17 #3

    You may be selling multiple products to the same person and want multiple leads

     

    PS: I agree with @Amit Sarda to stay away from leads if you can, will make your process easier. 

  • Akhil_Supermeet.ai
    Akhil_Supermeet.ai Posts: 57
    10 Comments Name Dropper Photogenic
    edited May 17 #4

    Don't use Leads at all. Especially if you already have a person record for the person. :)

    @Amit Sarda I think that's right.


    Are you suggesting that webforms should make deals instead leads?

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited May 17 #5

    Don't use Leads at all. Especially if you already have a person record for the person. :)

    Yes - create a deal [in the first stage of the pipeline] instead of leads. 

  • Amit Sarda - Pipedrive Consultant - AmitSarda.xyz
    edited May 17 #6

    Don't use Leads at all. Especially if you already have a person record for the person. :)

    A 100 times yes to what Boris has proposed.