Filter for non-deal linked activities in insights & reports

Emma Cohen
Emma Cohen Member Posts: 1 VERIFIED MEMBER
edited May 28 in Sales CRM #1

Should be able to exclude non-deal activities (e.g. activities in someone's calendar that are not related to deals) from activity insights & reports. You can do this on the table of activities, but when looking at activity growth over time, the numbers are skewed by internal meetings and calls which can't be filtered out. 

 

 

Answers

  • mmodica
    mmodica Member Posts: 4 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic
    edited June 2022 #2

    We created a separate activity type to categorize those because a lot of our folks manage their personal lives on their work calendar as well. And then we exclude that activity type in the reporting of activities.

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