Country specific leads - how to organise?

christina.hahrwell@warranty.expert
christina.hahrwell@warranty.expert Member Posts: 2 VERIFIED MEMBER
edited July 2023 in Sales CRM #1

Hi all,

First time here so pleasure meeting you all!

I was interesting in learning /discovering how to organise (if possible) our leads by country? At present, we have several clients spanning EU/UK and potentially the Middle East so wanted to find out if it was possible to organise our leads inbox and our deals section by country? It would make things a lot clearer - I am also planning ahead to country specific reporting - any ideas?

Any feedback or information would greatly appreciated, thank you!

Christina

Comments

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,609 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    edited June 2022 #2

    You can add an address field under deals or just pull the address->country field from under person or organization.

    If you want to use this data for reporting, you will have to create a custom field of type single option.

    If you have any other questions or need further help, please don't hesitate to reach out.

    Best,

    Amit Sarda

    Book a Call | Pipedrive Consulting | WhatsApp | Email 

  • christina.hahrwell@warranty.expert
    christina.hahrwell@warranty.expert Member Posts: 2 VERIFIED MEMBER
    edited June 2022 #3

    You can add an address field under deals or just pull the address->country field from under person or organization.

    If you want to use this data for reporting, you will have to create a custom field of type single option.

    If you have any other questions or need further help, please don't hesitate to reach out.

    Best,

    Amit Sarda

    Book a Call | Pipedrive Consulting | WhatsApp | Email 

    Hi Amit,

    This is very helpful, thank you. If I have any additional questions, I'll be sure to ask!

    Best,

    C

  • Nat
    Nat Member Posts: 3 VERIFIED MEMBER
    Photogenic Name Dropper First Comment

    Hi Amit,

    Your advice might be theoretically correct, but I don't (currently) see how it is of much use if one can't actually add the country data when creating a contact/organisation. I can't find anywhere, either during or after the creation of a deal, where I can add the country of the organisation (see below).

    Is there perhaps something that I'm missing, or is there something that's missing from Pipedrive?

    Perhaps the feature used to be there, but it doesn't seem like it currently is...

  • Liz (Ops Designed)
    Liz (Ops Designed) Member Posts: 211 VERIFIED MEMBER
    Third Anniversary 100 Comments 5 Answers 25 Likes

    Hi @Nat

    I recommend creating a custom field for Country. Use a single-option field type with all of the relevant countries as options. You will then be able to sort and organize leads by country and do reporting specific to this field

    Please feel free to reach out if you would like additional support.

    - Liz

    Schedule a Working Session | Pipedrive for Beginners | Pipedrive Integrations

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