What's the best way to get notified in Pipedrive so customers can receive fast responses?
Hi there! Is there a good way to get notified when a customer replies to an email? or Facebook message in leads? I have not found a way so war, it doesn't make any sound or come up as a banner anywhere
Answers
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Hi Kevin!
Could probably try setting up some notifications with the Phone app, but other than that I think not. This has been a dealbreaker for Chatbot(live chat) for a while now.
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Andre Vill said:
Hi Kevin!
Could probably try setting up some notifications with the Phone app, but other than that I think not. This has been a dealbreaker for Chatbot(live chat) for a while now.
Oh no! We wanted to use live chat function as well but if it can't alert we'll for sure miss it
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Andre Vill said:
Hi Kevin!
Could probably try setting up some notifications with the Phone app, but other than that I think not. This has been a dealbreaker for Chatbot(live chat) for a while now.
Hi Kevin!
I haven't checked the Chat function for half a year, so maybe they have added something new to it. But the last time I used it, the notifications didn't come.
If I get time I will try it out again and give you some feedback on it!0 -
Pipedrive PLEASE FIX this! What good is chat without notifications?
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