Feature requests for Campaigns

Frans Nieuwland_37695
Frans Nieuwland_37695 Member Posts: 2 VERIFIED MEMBER

I'm in the trial of campaigns and noticed serveral things:

  1. There's no option for new contacts to subscribe themselves to our newsletter. E.g. a way to collect information of a new subsriber that I can put on our website.
  2. That request mails for double opt-in are only available in English. When will the localized version in Dutch (and other languages) come available?
  3. I would also like to be able to change the content of de request, because it now states that the double opt-in is for marketing e-mails and we mainly send informational e-mails. Adding our logo / branding the e-mail would also be nice to convince the receiver that the mail is really from our company. Will this be added?
  4. It would be useful if a contacts could choose which subjects he/she wants to receive information (personalized segmentation). 

Will these be added?

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  • Aleksandrs Vilums
    Aleksandrs Vilums Posts: 21 VERIFIED MEMBER
    10 Comments Photogenic First Anniversary Pipedrive Team
    edited June 2022 #2

    @Frans Nieuwland 

    Thank you for your questions!

    1. There is an option to use Pipedrive single opt-in web forms and insert marketing/Campaigns checkbox. When users will subscribe and add the checkbox, contact will be automatically saved with marketing status - Subscribed. 

    2. At the moment Double opt-in requests are available only in english. Soon in June/July will be available other Pipedrive languages. 

    3. Double opt-in request content users cannot change at the moment. We will improve the double opt-in feature with content editing option, opt-on to send bulk subscription requests, and option to turn on DOI in Pipedrive Web Forms. This could happen in H1, 2023. 

    4. Thank you. This is a valuable request. Other users also are asking to improve contact management flows so contacts can subscribe to multiple topics and unsubscribe from multiple topics. Now contacts unsubscribing from all and subscribing to all. This is something we also want to improve in Campaigns product. 

    Let me know for any additional details, questions!

  • Frans Nieuwland_37695
    Frans Nieuwland_37695 Member Posts: 2 VERIFIED MEMBER
    edited June 2022 #3

    @Frans Nieuwland 

    Thank you for your questions!

    1. There is an option to use Pipedrive single opt-in web forms and insert marketing/Campaigns checkbox. When users will subscribe and add the checkbox, contact will be automatically saved with marketing status - Subscribed. 

    2. At the moment Double opt-in requests are available only in english. Soon in June/July will be available other Pipedrive languages. 

    3. Double opt-in request content users cannot change at the moment. We will improve the double opt-in feature with content editing option, opt-on to send bulk subscription requests, and option to turn on DOI in Pipedrive Web Forms. This could happen in H1, 2023. 

    4. Thank you. This is a valuable request. Other users also are asking to improve contact management flows so contacts can subscribe to multiple topics and unsubscribe from multiple topics. Now contacts unsubscribing from all and subscribing to all. This is something we also want to improve in Campaigns product. 

    Let me know for any additional details, questions!

    Thank you for the reply. I can not find the single opt-in web form. It seems this is only available if I add a subscription tot LeadBooster. Is this correct?  

  • Marc Fabris
    Marc Fabris Member Posts: 4 VERIFIED MEMBER
    Second Anniversary Photogenic
    edited June 2022 #4

    @Frans Nieuwland 

    Thank you for your questions!

    1. There is an option to use Pipedrive single opt-in web forms and insert marketing/Campaigns checkbox. When users will subscribe and add the checkbox, contact will be automatically saved with marketing status - Subscribed. 

    2. At the moment Double opt-in requests are available only in english. Soon in June/July will be available other Pipedrive languages. 

    3. Double opt-in request content users cannot change at the moment. We will improve the double opt-in feature with content editing option, opt-on to send bulk subscription requests, and option to turn on DOI in Pipedrive Web Forms. This could happen in H1, 2023. 

    4. Thank you. This is a valuable request. Other users also are asking to improve contact management flows so contacts can subscribe to multiple topics and unsubscribe from multiple topics. Now contacts unsubscribing from all and subscribing to all. This is something we also want to improve in Campaigns product. 

    Let me know for any additional details, questions!

    I have the same concern, it (web form) should be an inclusion or small add-on rather than require licensing for Leadbooster.

  • Aleksandrs Vilums
    Aleksandrs Vilums Posts: 21 VERIFIED MEMBER
    10 Comments Photogenic First Anniversary Pipedrive Team
    edited June 2022 #5

    @Frans Nieuwland 

    Thank you for your questions!

    1. There is an option to use Pipedrive single opt-in web forms and insert marketing/Campaigns checkbox. When users will subscribe and add the checkbox, contact will be automatically saved with marketing status - Subscribed. 

    2. At the moment Double opt-in requests are available only in english. Soon in June/July will be available other Pipedrive languages. 

    3. Double opt-in request content users cannot change at the moment. We will improve the double opt-in feature with content editing option, opt-on to send bulk subscription requests, and option to turn on DOI in Pipedrive Web Forms. This could happen in H1, 2023. 

    4. Thank you. This is a valuable request. Other users also are asking to improve contact management flows so contacts can subscribe to multiple topics and unsubscribe from multiple topics. Now contacts unsubscribing from all and subscribing to all. This is something we also want to improve in Campaigns product. 

    Let me know for any additional details, questions!

    Yes, Frans, at the moment web forms are only available under LeadBooster

  • Stefan J Schaffeld_66412
    Stefan J Schaffeld_66412 Member Posts: 5 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic

    any update on double-opt in feature? It is still only in English. In June 2022 Pipedrive mentioned:

    "2. At the moment Double opt-in requests are available only in english. Soon in June/July will be available other Pipedrive languages. 

    3. Double opt-in request content users cannot change at the moment. We will improve the double opt-in feature with content editing option, opt-on to send bulk subscription requests, and option to turn on DOI in Pipedrive Web Forms. This could happen in H1, 2023. "

  • joeledelmann
    joeledelmann Member Posts: 2 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic

    Hi also eagerly waiting for improvements to the double opt-in feature. It feels half-baked and Pipedrive doesn't seem to care about it.

    At the moment, DOI requests look like spam, which means that I'm loosing potential subscribers every day. I can't believe there is no way to customize it yet.

    @Pipedrive : Please do something! I know for a fact that there are a lot of people who would welcome improvements to DOI!