Why is the mail history visible in every mail?

Valentin Huwer
Valentin Huwer Member Posts: 13
First Comment
edited July 2022 in Ideas and Product Feedback #1

Why cant you collapse the history like in every other mailing software? Conversations end up looking like this and worse, why do you have to show this in very single mail in a conversation? Just collapse it.

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  • Boris Tsibelman
    Boris Tsibelman Member Posts: 847
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    edited July 2022 #2

    Thats what all threads look like in gmail & outlook as well.

    Pipedrive just syncs it over.... 

  • Valentin Huwer
    Valentin Huwer Member Posts: 13
    First Comment
    edited July 2022 #3
    Boris Tsibelman said:

    Thats what all threads look like in gmail & outlook as well.

    Pipedrive just syncs it over.... 

    That is not correct. Here is the very same mail in Gmail, but with collapsed history as it should be:

    image

    And this happens, when you press the dots:

    image

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