Quickbooks Integration Issue

Malcolm Henry
Malcolm Henry Posts: 1
edited July 2022 in Apps and Integrations #1

Hey guys i'm having an issue with my quickbooks integration. My organisation is only able to connect one user account to quickbooks, however we require multiple users to have access for invoicing through pipedrive. How can i have multiple accounts achieve integration? 

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  • Kreete K
    Kreete K Moderator Posts: 294
    100 Comments 5 Answers Second Anniversary 5 Likes
    CUSTOMER SUPPORT
    edited July 2022 #2

    Hi Malcolm! 
    Currently, there is a limitation with Quickbooks integration and an active connection is possible with only one user. Unfortunately, no workarounds to have multiple connections ongoing. This is stated also in our Knowledge Base Quickbooks overview article: 
    Note: Only one user per Pipedrive company account can have an active Quickbooks integration at a time. The user who has the integration installed will be the only person who can see the invoices in Pipedrive.
     

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