📺📼Webinar Rewind! Launching Campaigns to Align Marketing and Sales ✉️🐈‍⬛

James Campbell_779
James Campbell_779 Posts: 40
Second Anniversary Name Dropper Photogenic
edited July 28 in What's New #1
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CLICK HERE to watch the replay! on Campaigns by Pipedrive.

@Almonzer Eskandar  and @Gints Branks deliver an introduction to Campaigns while giving a look at some of its latest improvements and future roadmap - but the fun doesn't have to end there.

SEE THE COMMENTS FOR ALL THE ANSWERS TO OUR QUESTIONS

Thank you all for attending! See you next time. 🐈‍⬛

Additional Resources: 
ACADEMY VIDEO COURSE: Campaigns by Pipedrive

ACADEMY VIDEO COURSE: Email Marketing 101 - How to be Exceptionally Good

CLICK HERE to watch the replay! on Campaigns by Pipedrive.

 

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Comments

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #2

    QUESTION
    Is there any plan to do A / B testing?
    And how about audience segmentation?

    ANSWER
    The new feature to add Campaigns reports to Insights will help users to compare different campaigns they've sent. However a dedicated A/B testing functionality is being considered for 2023 roadmap

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #3

    QUESTION
    Are you still accepting more Automation Campaign Beta Users at this point?

    ANSWER
    At this point no. But keep tuned on our Community for further calls

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #4

    QUESTION
    Does the subscriber list refresh every month?

    ANSWER
    The amount of subscribers is tracked in real time. As soon as you reach the subscriber limit, the system will invite you to upgrade your plan, whether you're subscription is monthly or annual.

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #5

    QUESTION
    Can an Admin user can run marketing campaigns completely for all the users?

    ANSWER
    Yes

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #6

    QUESTION
    If you filter your existing list through ZeroBounce, can someone from your team help us integrate that in to our Pipedrive list to clean it up?

    ANSWER
    For list management we invite to have a look here - https://www.pipedrive.com/en/academy/courses/campaigns/chapters/managing-your-subscribers-list As for additional help, we invite you to reach out to chat support.

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #7

    QUESTION
    I have made a workflow automation trigger which triggers an email when a customer is in a certain stage. Can we somehow have a sync between workflow and campaigns as I want to use HTML coded emails?

    ANSWER
    Thank you for the feedback, our product team is looking into this.

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #8

    QUESTION
    Do you plan also Landing page Editor and is this connected to the Emails incl. reporting

    ANSWER
    Landing pages is being considered for 2023 roadmap

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #9

    QUESTION
    Will there be something similar for transactional comms with a nice email editor?

    ANSWER
    It is being considered

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #10

    QUESTION
    <First name> when is Email personalization coming to the campaign?

    ANSWER
    You may already use it, by using the Perosn custom fields you have. For example, to add the customer's name, you would add *|NAME|* to the subject line. More info here- https://support.pipedrive.com/en/article/campaigns-create-a-campaign

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 12 #11

    QUESTION
    What if we have the same contact with multiple entities?

    ANSWER
    More context needed

  • James Campbell_779
    James Campbell_779 Posts: 40
    Second Anniversary Name Dropper Photogenic
    edited July 18 #12

    Remaining Q&A

    QUESTIONSANSWERS
    Do you have personalized Emails parts based on some activity fields in the CRMCan a use case be shared on this one?
    Was the pricing you showed us per month? per year?

    The pricing in slides was monthly. 

    You're welcome to check out pricing in your account's Billing page - https://app.pipedrive.com/settings/subscription

    Are you planning a Lead Scoring for Campaign Mgmt.Yes. Might happen this year or begning of 2023
    Is pipedrive going to be the next hubspot?

    We aim to help our customers hit their revenue goals. 

    And we are constantly speaking to you to understand 
    your needs and resolve it the best we can. 

    However we will stay a Sales first CRM 

    How long until this is available in Zapier?

    We are looking with our integration team into this. 

    No concrete plans so far. 

    Are you planning to add unengaged filters?

    Campaigns engagement filters are already live. 

    You may create filters based on engagement with your campaigns 
    following this guide:
     https://support.pipedrive.com/en/article/campaigns-filtering 

    Is it possible to have automated nurturing?

    We are releasing Campaigns Automations during August, 
    where you will be able to trigger Campaigns to customers 
    based on certain changes/ triggers. 
    And you will be able to build drip campaigns using that. 
     

    More triggers and customizations are also coming second part of this year. 

    If you work on lead is very difficult to made a easy selection of people to send campaigns. Is not possibile select people to write, only build large filterIt's possible to create a customer filter when 
    creating your campaign and specify exact 
    emails for the filter condition. More info here-

    https://support.pipedrive.com/en/article/campaigns-create-a-campaign
    I tried to use campaigns to update my current clients on our production line 30-60 people at a time and was denied as they didn't opt in. However I can do the same via group emailing so why can't I use this feature for the same reason?With Group emailing you are using your own email provider 
    (as if you'd send out a BCC email from your gmail account). 
    However, once you need to send larger mass emails, 
    you couldn't use the same email provider for that, 
    since the tool is not built for it. Then you'd need an 
    email marketing tool like Campaigns, with the infrastructure 
    to support mass emails. To ensure that emails have 
    good delivery and don't fall into spam folders, 
    we have to take care of it with good email traffic. 
    That's the reason we only allow to use 
    opt-in contacts, because otherwise it would be spamming.
    Previously many years ago, we have collected concent/opt-in for GDPR purposes with another email marketing platform. Is there a way to transfer this consent to Pipedrive Campaigns? Do we need to re-collect this opt in?No need to re-collect the opt-in, if you already 
    collected it before. You can easily map your 
    list fields following the steps in this video.

     
    Can the email Subject line and Mailto: tags include merge data?We are working on this and should be possible by end of July 
    Do you need to convert cut/paste text to plain text first?No need. You can also customize the formatting of your text with the text editor when working on your template.
    can you use merge tags from deals or is it just person fields?Currently only person fields 
    Do you have any templates for how to design/structure your email campaigns?Yes we have a rich library of templates!
    I think I heard “API tools coming soon to update subscription status” We need this to build into our product. Currnelty in App we show Marketing status and allow folks to opt in/out. We also have a Marketing opt in on our sign up form in app which will need to send to PD.Here is the Campaigns API 
    Can you use the prospects name as a variable in the subject?Yes, you may already use it, by using the Person custom fields you have. For example, to add the customer's name, you would add *|NAME|* to the subject line. More info here- https://support.pipedrive.com/en/article/campaigns-create-a-campaign 
    Do you only get marketing status if you are paying for campaigns?Marketing status field appears as soon as you begin your Campaigns trial. More info on marketing statuses can be found here - https://support.pipedrive.com/en/article/campaigns-marketing-contacts
    How do you know if one person unsubscribed from your marketing email?As soon as someone unsubscribes, their Marketing status field is updated to Unsubscribed. More info on the Marketing status field can be found here - https://support.pipedrive.com/en/article/campaigns-marketing-contacts 
    Is the price per month for the email campaigns for one user/eat within a company? or, is the price per month only subject to the number 'of subscribers' and not correlated with the number of active seats?Price is only subject to the numbers of subscribers. 
    You talked about marketing emails and asking for permission to avoid spam, but what about cold mails in B2B? How we can dodge the spam filter?Campaigns is not meant for cold emailing, only with opt-in contacts. However, you can have a look at this blog article to see how to send good cold emails that are not spammy. - https://www.pipedrive.com/en/blog/cold-email-templates
    Any Text messaging solutions on the horizon?While in Campaigns we do not have it at the moment, other solutions like our Leads app has such connection with Whats APP and FB Messenger 
    Your trail version only allows for 500 contacts. I feel that this is not very useful as we will not be able to send a full proper trail campaign to all our contacts. Is it a possibility to make the number of contacts higher for the trail?You can request that from our support and if you filled the verification form, it can be possible to expand the number of subscribers you can target during trial period 
    When importing new contacts will there be merge options to filter more than just name and email? For example, organizations that are listed with the email?You may already use all the Person merge fields in campaigns for personalisation (such as the organisation name). As for filtering, any custom fields may be used. 
    You can easily end up in the spam filter even if you have permissionCan happen. We created a blog article, that will give some ideas on how to avoid landing in the spam folder- https://www.pipedrive.com/en/blog/why-emails-go-to-spam
    when will you be able to filter by contact owner and lost deal reason please?You may do that already. Any Contact filters can be used. Just make sure that the contact has Marketing status subscribed, if you want to send a campaign to them.
    Pipedrive acquires Mailigen 2+ years ago...takes 2+ years to basically deliver mailchimp...

    Is the product roadmap going to begin to accelerate at some point?
    The length of time that took us to launch the product was majorly on its infrastructure, making sure we have the right tools to give our customers the best delivery rates. However, when it comes to adding features and functionalities we are scaling much faster. 
    Is the core email marketing functionality be the same as Mailigen?We are focuing on our customers needs. As well as doing market analysis of available tools. The goal is to make sure we are serving our customers with the best tools they need to hit their revenue goals 
    When will automated emails from opens be available?During August we will be rolling it out gradually to all customers 
    Will this be similar to Outfunnel ?We are focuing on our customers needs. As well as doing market analysis of available tools. The goal is to make sure we are serving our customers with the best tools they need to hit their revenue goals 
    Will you support iFrame within campaigns in the future?Would be great to know the use case behind this request! 
    our problem is that we work on lead or organisation but Pipe campaigns work on people and we can't see with Organisation or Lead that we want insert in a Campaign. If I want to see who has receive a campaign I have to enter on all single people.We are looking into adjusting that, to allow you to target Organisations as well. 
    Will this be similar in concept and capabilities as Klenty and the like except all in house?We are focuing on our customers needs. As well as doing market analysis of available tools. The goal is to make sure we are serving our customers with the best tools they need to hit their revenue goals