Edit deal stage based on activity in contact Hi, I'm trying to make an automation in Pipedr

Daniel Cools
Daniel Cools Posts: 4
edited July 24 in Apps and Integrations #1
Edit deal stage based on activity in contact Hi, I'm trying to make an automation in Pipedrive but it doesnt work. Maybe anybody ideas? I'm testing with Outfunnel. That system creates activities and deals in Pipedrive based on opens and clicks in an e-mailing. I want to update a Deal to a new stadium, when an activity is added to the contactperson (linked to the deal). The activity however is not linked to the deal. Any ideas?

Answers

  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited July 5 #2

    Just tagging @Markus Leming here who is the co-founder of Outfunnel. Markus do you have any experience with this? 

    https://community.pipedrive.com/user/markus
  • Daniel Cools
    Daniel Cools Posts: 4
    edited March 2020 #3
    @Mike van der Valk tnx. I already asked Markus and he suggested to solve it using a pipedrive automation. OUtfunnel creates the first deal (when a newsletter is opened). I chose not to make a deal when a newsletter is clicked because than we will be having double deals in different stages. An activity is added to the person when they click a link in the newsletter. I want to change the deal (Created by opening the newsletter), when the related contact receives the new activity.
  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited March 2020 #4
    @Daniel Cools so the deal is already in Pipedrive, the related contact is linked to it and then when you get an activity linked to the contact you want this activity to auto link to the deal? Am I right?
  • Daniel Cools
    Daniel Cools Posts: 4
    edited March 2020 #5
    Yeah, that would b e perfect.
  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited March 2020 #6
    @Daniel Cools I tried some options and also spoke with our automation expert in the support team but via Pipedrive this is not possible unfortunately.

    And in Zapier I believe it's the same issue. The problem here is that you want to update a deal based on a person trigger. Since a person can have multiple deals under them this would not be possible.

    It might work somehow with Zapier if the trigger would be on the deal level since trigger is deal, you can update the deal based on that. Maybe something like deal matching filter would work, however with the activities option it becomes so specific that I'm still not sure if it would work :(

    I'd recommend you to find the topic "Zapier" in this community and ask input from some of the experts there. Sorry...
  • Daniel Cools
    Daniel Cools Posts: 4
    edited March 2020 #7
    Tnx for your effort!!