We've been offering a 15% discount on orders...via email to our existing customers. We are in manufacturing, and are currently "essential" but we are unclear (like everyone else) how long that will remain. Essentially, we are encouraging them to stock up if they are able.
That is an interesting question. Thank you to share with us. Perhaps one should distinguish between one shot services and those of an subscription level (like a dropbox or so). I am working as a consultant in the first field. And yes, it is difficult to provide the same or a roughly comparable level of service. Of course, we are able to carry out workshops virtual via zoom or so. But for the customer it is not the same.
Therefore we decided to develop special offers on topics most needed by our clients. For instance we provide virtual classrooms about doing webinars or use of collaboration tools. These sessions are for free. We try to consolidate our image as an solutions provider in the head of our customers.
Time to sell the usual services will come in about 6 to 8 weeks.