I'm new to Pipedrive and would like to start adding contacts/Leads. When I click on "+ Person", noth

David Frankel
David Frankel Member Posts: 6 VERIFIED MEMBER
edited July 2022 in Sales CRM #1
I'm new to Pipedrive and would like to start adding contacts/Leads. When I click on "+ Person", nothing happens.
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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited June 2022 #2

    Hi @David Frankel sorry to hear about that. We don't other reports of this issue. Could you see if colleagues on your account have this as well and please do try on a different browser or incognito. If this doesn't help clearing cache and cookies could also be an option. If it persists please reach out to our support team via support@pipedrive.com or via the in-app chat.

    Sorry for the inconvenience!

    https://community.pipedrive.com/user/david_frankel
  • Kelly Moertle
    Kelly Moertle Member Posts: 2 VERIFIED MEMBER
    edited April 2020 #3
    I had the same issue when using pipedrive in explorer. This was fixed when I went into chrome.
  • Bethany Ann George
    Bethany Ann George Member Posts: 26 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Photogenic
    edited May 2020 #4
    @david do you mean that a pop up doesn’t appear for you to fill in? That is definitely a support question. Another option could be to input via your email or phone contacts.
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