I'm new to Pipedrive and would like to start adding contacts/Leads. When I click on "+ Person", noth

David Frankel
David Frankel Posts: 6
edited July 24 in Sales CRM #1
I'm new to Pipedrive and would like to start adding contacts/Leads. When I click on "+ Person", nothing happens.
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Answers

  • Mike van der Valk
    Mike van der Valk Posts: 4,386 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited June 23 #2

    Hi @David Frankel sorry to hear about that. We don't other reports of this issue. Could you see if colleagues on your account have this as well and please do try on a different browser or incognito. If this doesn't help clearing cache and cookies could also be an option. If it persists please reach out to our support team via [email protected] or via the in-app chat.

    Sorry for the inconvenience!

    https://community.pipedrive.com/user/david_frankel
  • Kelly Moertle
    Kelly Moertle Posts: 2
    edited April 2020 #3
    I had the same issue when using pipedrive in explorer. This was fixed when I went into chrome.
  • Bethany Ann George
    Bethany Ann George Posts: 28
    Second Anniversary Photogenic
    edited May 2020 #4
    @david do you mean that a pop up doesn’t appear for you to fill in? That is definitely a support question. Another option could be to input via your email or phone contacts.