If I go to my "SENT" folder in e-mails and I see the email address under the "To" whom the email sho

David Frankel

If I go to my "SENT" folder in e-mails and I see the email address under the "To" whom the email should have went to and I see "To: 0 undefined", does that mean the email didn't send even though there is an email connected to the contact? I didn't get a bounce-back message saying it wasn't delivered.

Inês Batata

Hi @David Frankel !

What you described does not seem like expected behaviour. I made some adjustments to your company accounts, so I'd like you to clear the cache and cookies in your browser and try again.

If the same thing still happens, please reach out to our Support team so they can help you with any further troubleshooting necessary.

https://community.pipedrive.com/user/david_frankel