Custom HTML and CSS styling for Web Forms

Jon Morris
Jon Morris Member Posts: 5 VERIFIED MEMBER
edited March 14 in Ideas and Product Feedback #1

Can we use our own html and css for our web forms and submit the data to Pipedrive when a user submits the form?  If so, how can this be done?

Thanks.

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,031 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited January 2021 #2

    Hi @Jon Morris 

    Unfortunately this is not possible. I've adde the "feedback & feature suggestions" tag to your post though so our team sees your suggestion.

    For now if you really want full customizability then you can create a custom web form and plug it into Pipedrive's API to still log the data in your account: https://developers.pipedrive.com/docs/api/v1/

  • Kathy Yenke
    Kathy Yenke Member Posts: 1 VERIFIED MEMBER
    edited March 2021 #3

    What are the issues with using webforms when wordpress has upgrades?   Is there a lot of IT backend effort with the upgrades?

  • imremih
    imremih Member Posts: 1 VERIFIED MEMBER
    First Comment
    edited March 14 #4

    I'm rather surprised to discover that even for paying customers, Pipedrive's Web Form styling is limited to the few design options available in Pipedrive. This prevents companies from styling their forms using CSS so they are visually consistent with their website experience.

    All the other well-regarded CRM's I have used in the past offer a script that can inject the form’s HTML directly into website pages, allowing us to apply custom styling on the front-end to achieve a more brand-consistent experience:

    Other CRM Form.png



    However the only form embedding option provided by Pipedrive is an iFrame, which prevents us from styling the form using CSS from our website. This creates a very limiting experience:

    Pipedrive Form.png


    It would be highly-beneficial to paying Pipedrive customers if more control over Web Form styling was offered that allowed for CSS customization.

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