Editable double opt-in message

Tero Helenius
Tero Helenius Member Posts: 2 VERIFIED MEMBER
edited December 2024 in Ideas and Product Feedback #1

I would be useful to be able to either edit the double opt-in message or get the link for adding it to normal email.

In my case the text (in Finnish) sounds funny and is not suitable for getting the confirmation. Just by editing few words it would be suitable. Currently it does not support the function.

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  • clilwall
    clilwall Member Posts: 2 NEW MEMBER
    First Comment
    #2

    I agree - the double opt in message sounds very formal and rigid and it would be good to be able to edit it to make it sound a bit more inviting/welcoming, so people can recognise the brand easily too…

  • Wojtek
    Wojtek Member Posts: 2 NEW MEMBER
    First Comment First Anniversary
    #3

    Totally agreed. It would be very useful. Current message is too generic. For example, our clients fall into 4 sectors and 22 sub-sectors. More personalized approach would significantly improve client experience in my opinion.

    The double opt-in message should be fully customizable and capable of being sent in bulk, tailored to different segments of clients and prospects. This would enable to deliver targeted communication that aligns with their specific needs and industries right from the start, reinforcing our professionalism and demonstrating that we value their time and attention.

  • CarolynPSM
    CarolynPSM Member Posts: 1 VERIFIED MEMBER
    First Comment
    #4

    Editability would be super helpful. Current locked content doesn't apply well to each case for requesting double opt-in. In my case, I'm manually requesting folks that unsubscribed to resubscribe; the language talks to them like they were just added to our list. Second issue, locked content is referencing "marketing emails" and our outreach isn't restricted to marketing; also includes customer service updates, technology releases and company announcements. This latter type of content would be more interesting for contacts to consider resubscribing. Looks forward to greater flex here. THX

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