Automating Double Opt-In

SNAusPac
SNAusPac Member Posts: 1 VERIFIED MEMBER
First Comment

Hi all
Is there a way within Pipedrive to Automate Double-Opt in Emails to be sent when a new Person and Lead comes in? I'd have this under a particular tag as it would only really be those who have opted in for marketing based on our lead gen forms on Website, Facebook/ Google/ Linkedin forms.

As I understand it now, I would have to manually select all 20,000 of my contacts in Pipedrive opening each one and clicking the "Send Double Opt-in" button which is obviously just a little counter-productive for time! I contacted PD support about this and was told it's a limitation with the system. For all the automation that Pipedrive enables I was surprised by this!
Would love to hear if there's a work around to be able to do this. I'm looking to increase our email send rating, to avoid spam filters where I can. Cheers.

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Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,430 COMMUNITY MANAGER
    1000 Comments Fourth Anniversary 250 Likes 25 Answers

    Hi @SNAusPac thank you for the feedback! This is not possible at the moment, and so it's a feature request. I have. moved it to the feedback category, and forwarded it to our product team for consideration.

  • GoodDougBoston
    GoodDougBoston Member Posts: 2 VERIFIED MEMBER
    First Comment

    Yes, please make this a feature. Ideally, a prospect fills out a form or completes a chatbot sequence to subscribe to an email, a double opt-in email is sent, and we're done. Not having this feature is a massive waste of time.

  • Maicol Piani
    Maicol Piani Member Posts: 3 VERIFIED MEMBER
    Third Anniversary Photogenic First Comment

    +1

    Users receiving double opt-in minutes after signing up on our website seems like a standard feature to any e-mail marketing software.

  • sanneberghathena
    sanneberghathena Member Posts: 2 VERIFIED MEMBER
    First Comment

    Yeah, please make this a feature. Pipedrive is constantly scanning for compliancec and then has automatic unsubscribes in the system, and going in to manually double-opt in feels like a huge waste of time when we pay extra with all the automations.

  • Marco Govoni
    Marco Govoni Member Posts: 152 VERIFIED MEMBER
    Fifth Anniversary 100 Comments 5 Up Votes 5 Likes

    I agree, it is important that this activity is automated: a client of mine has about 50 new leads (+ people) coming in every day and it becomes unthinkable to do it manually.

  • MC
    MC Member Posts: 99 VERIFIED MEMBER
    25 Up Votes 25 Likes 10 Comments First Anniversary

    Some low-hanging fruit here, for Pipedrive to improve the platform. This is clearly a missing feature for any sales and marketing platform. Please stop adding new features, fix the ones that are not 100% resolved, like this one.

  • Maicol Piani
    Maicol Piani Member Posts: 3 VERIFIED MEMBER
    Third Anniversary Photogenic First Comment
    edited April 18 #8

    it could simply be an automation that the user creates if they wish to:

    "IF marketing status changes to Subscribed
    THEN send double opt-in email"

    I know users like us more often than not underestimate the complexity related to adding features…but the technical framework for this implementation seems to be there already!

    It'd be great if someone from Pipedrive would explain why this hadn't been considered by PMs before releasing Campaigns…Did somebody forgot to add this to a sprint and now God knows when it'll be prioritised ? It's likely much quicker for us to consider opening a Mailchimp account, that for sure…