How can I move a deal from one pipeline to another using automation?

aglikman
aglikman Member Posts: 3 NEW MEMBER
First Comment
edited March 3 in Workflow Automation #1

Hi

I have created a renewal pipeline. When a deal is closed-won, I want to automate the creation of a new or duplicate agreement in the pipeline. Do you know how I can do that?

Answers

  • Helio
    Helio Pipedrive Team Posts: 142 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments First Answer 5 Likes

    Hello @aglikman,

    I hope you are doing well today!

    Here is a screenshot of what your automation would look like:

    Step 1 – Trigger:

    • The automation is triggered when a deal is updated.

    Step 2 – Filter:

    • The deal status has changed to WON.
    • The deal pipeline is the original pipeline where the deal was marked as won before moving to another pipeline.

    Step 3 – Action:

    • Duplicate the won deal (the duplicate will be created in the original pipeline, already marked as won).
    • Note: Duplicated deals will not retain activities, notes, or attached files from the original deal—this is a product limitation.

    At this point, you have two options:

    1. Move the duplicated deal (which will lack the original deal’s notes, activities, and attachments).
    2. Move the original deal to the renewal pipeline, ensuring all historical data remains intact.

    In my example, I move the original deal—as shown in Step 4.

    I hope this helps but do let me know if you have any doubts :)

  • aglikman
    aglikman Member Posts: 3 NEW MEMBER
    First Comment

    I have tried it but still having issue it is not moving the deal to the renewal pipeline

  • ph0429
    ph0429 Member Posts: 8 NEW MEMBER
    Name Dropper First Comment

    For the Action - Update Deal Fields, where is the option to choose a pipeline? I do not see in this list

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,410 COMMUNITY MANAGER
    1000 Comments Fourth Anniversary 250 Likes 25 Answers

    @ph0429 it should be the “pipeline stage” option since you select both the pipeline and stage you want to update.

  • ph0429
    ph0429 Member Posts: 8 NEW MEMBER
    Name Dropper First Comment

    @Manuel Oliveira got it, thanks! Yes, I had to select the pipeline in the previous condition (as pipeline is not empty) and that then allowed me to select the pipeline as part of the action.