(1) Creating service tickets?
(2) Email marketing for B2B, current integrations from outfunnel and .... lack many features and come nowhere near to outreach.io and unfortunately Pipedrive does not have integration with outreach.io

Pipedrive is a great CRM but needs to pick up its pace since as organizations grow its need for ticketing and growing customers through email marketing and other mediums also increases.

Please advice the timeline if there are plans in such direction.

Thank you