From now on, all new leads have to be linked to a contact (either an existing one or a new one is automatically created), similar to how all deals have to be linked to a contact.
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đ€  Why the change?
- You can now add a Lead from an existing Contact and track the contact history
- Importing Leads with your Contacts? They will now be linked.
- Contacts created from Leads are included in your Contact Sync (on web app and mobile)
- Simplifies syncing marketing tools with Pipedrive
- No more concerns about having 3 places to store contacts in Pipedrive (Leads Inbox + Leads Archive + Contacts)
- No more missing link between leads and contacts
- No more losing data in your Leads Archive
â What else has changed?
- Contact duplicate detection happens immediately when you create a lead
- A more organized âAdd Leadâ modal (similar to âAdd Dealâ modal)
- All lead-generation tools (LeadBooster, Chatbot, Web Forms, etc.) now create/link to contacts by default
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đź Â What more is planned for Leads Inbox?Â
- Custom fields
- Selectable columns
- Bulk actions
- Exporting Leads
- Email integration
- Calling integration
- Leads in the mobile app
- Leads Insights
- Leads included in Workflow Automation
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Learn more about Leads Inbox from our Knowledge Base and our Academy.
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