Use of organization/company URL/domain to prevent duplication. Pipedrive currently uses the organiz
Daniel Steyn_20524 Posts: 18
edited July 2022 in Lead Generation #1
Use of organization/company URL/domain to prevent duplication. Pipedrive currently uses the organization address to detect duplicates. This is a challenge and I would like to ask that PD expand the duplication feature by also allowing for org names + domain name to used to detect duplicated. We have names of prospects, their company name and their email (which implies we have the domain - most of the time), It is much easier to use the org name + domain. Otherwise, we have to do a lot of manual work finding company addresses before we can upload the lead details.
Mike van der Valk Posts: 4,059edited July 2022 #2
@Daniel Steyn good news, you can reach out to our support team and ask them to customize your duplication rules in the back end. You can for example select name + custom field value for that.https://community.pipedrive.com/user/daniel_steyn10