Contact Export - Column for each phone type (Work, Mobile, Etc)

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,063 PIPEDRIVE TEAM
    2500 Comments Fourth Anniversary 100 Likes 5 Answers

    Hi @Frank Filippelli the mobile team confirmed this is something they are working on. Apparently there's something big in the background causing this. It's going to take a little of time but they are on it 🙏🏻 sorry for the inconvenience.

  • Frank Filippelli
    Frank Filippelli Member Posts: 93 VERIFIED MEMBER
    25 Likes 25 Up Votes 10 Comments Photogenic

    @Mike van der Valk thanks for your help and attention. I appreciate it and look forward to the fix.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,295 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi everyone, you can now export phone numbers and emails in separate columns without having to use a spreadsheet's split text function. Here's how it works:

  • RHackenmiller
    RHackenmiller Member Posts: 4 VERIFIED MEMBER
    Name Dropper First Anniversary First Comment

    Hi all, thank you for looking into this issue and providing a solution!

    I tried it out and here's what I found:

    While the exported spreadsheet contains columns for the different phone types as indicated, the phone numbers are not populating to the correct column. For most contacts in my exported spreadsheet, all of the phone numbers populate to the "Person - Phone - Other" column, including those designated as Mobile, Home, and Work on the Pipedrive UI. For certain contacts, some of the phone numbers are populating to the correct column, but these look to be exceptions.

    Could you please revisit this feature to see what may be causing this?

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,295 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi @RHackenmiller , thanks for the feedback! Our devs have been made aware and are investigating.

  • RHackenmiller
    RHackenmiller Member Posts: 4 VERIFIED MEMBER
    Name Dropper First Anniversary First Comment

    Thanks @Manuel Oliveira! I forgot to mention: a related issue to exporting the different phone types is being able to filter for them on the Pipedrive UI. It does not look like we are able to do that currently. Could you please raise this to the devs as well? Thank you!