Contact Export - Column for each phone type (Work, Mobile, Etc)

Clark Harris
Clark Harris Member Posts: 1
edited June 8 in Ideas and Product Feedback #1

Currently the export just shows multiple phone numbers for a single contact in the same column with commas between. There is no way to see if it's a "Work" or a "Mobile" number. It would be ideal to have a column for each phone number type.  

That means you can not import multiple phone numbers from a spreadsheet and have them load into a single contact for the correct type of phone number. 

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  • Mike van der Valk
    Mike van der Valk Product Manager Posts: 3,238
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    PRODUCT MANAGER
    edited April 2022 #2

    Thanks @Clark Harris makes sense to me. I've passed it along to the team as a feedback!

  • John Wilson
    John Wilson Member Posts: 1
    edited February 2022 #3

    Any Updates on this Phone Export/Import Issue?

    It appears that the only way to get Two Phone Numbers Imported at the Same Time is through using Custom Fields for the "Other" types, as in Mobile Phone Number. Is that Correct?

    And IF I Import to a Custom Field, can I "Merge" that New Data back into the Phone Field with the appropriate Category assigned?

    Thanks.

     

  • Mike van der Valk
    Mike van der Valk Product Manager Posts: 3,238
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    PRODUCT MANAGER
    edited July 2020 #4
    John Wilson said:

    Any Updates on this Phone Export/Import Issue?

    It appears that the only way to get Two Phone Numbers Imported at the Same Time is through using Custom Fields for the "Other" types, as in Mobile Phone Number. Is that Correct?

    And IF I Import to a Custom Field, can I "Merge" that New Data back into the Phone Field with the appropriate Category assigned?

    Thanks.

     

    Hi @John Wilson 

    Regarding exporting, the task is still in our backlog unfortunately as the team is working on other priorities. However, regarding importing. It actually is possible to import multiple columns of your spreadsheet to the phone nr field and assign the type. Take a look at this GIF below. It shows you can use the field multiple times during import and click on the pencil icon to set the type.

    GIF can be seen here: https://sharing.pipedrive.com/oH3VG7

    image
    Phone field import and type selecting
  • Keith Clark
    Keith Clark Member Posts: 2
    edited February 2022 #5

    Yea this seems a very basic feature since a lot of us use SMS campaigns as well. Please advise earliest or a workaround.

     

  • Mike van der Valk
    Mike van der Valk Product Manager Posts: 3,238
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    PRODUCT MANAGER
    edited October 2020 #6
    Keith Clark said:

    Yea this seems a very basic feature since a lot of us use SMS campaigns as well. Please advise earliest or a workaround.

     

    @Keith Clark you can after your export use the split text functionality in google sheets or excel. You can use the comma as a separator and split the phone nr's in multiple fields.

  • Keith Clark
    Keith Clark Member Posts: 2
    edited October 2020 #7

    cool was just thinking similar. 

  • DLindy
    DLindy Member Posts: 1
    Name Dropper First Comment Photogenic
    #8
    https://community.pipedrive.com/discussion/1126/contact-export-column-for-each-phone-type-work-mobile-etc

    Has this issue been resolved yet?

  • Earl
    Earl Member Posts: 1
    First Comment
    #9

    It looks like this is a pretty basic feature that should exist and be able to be implemented quickly. This seems like a crappy way to force people to stick to Pipedrive if once they import their info they can't export it to another system?

  • JODILR
    JODILR Member Posts: 1
    First Comment
    edited May 18 #10

    Has this been resolved? Its been years!!

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