@ tag / mention user into an activity note

2»

Comments

  • Bastiaan de Groot
    Bastiaan de Groot Member Posts: 3 VERIFIED MEMBER
    Second Anniversary First Comment Photogenic
    edited February 2023 #32

    please add this function!

  • ALpd.user
    ALpd.user Member Posts: 3 VERIFIED MEMBER
    First Anniversary First Comment Photogenic

    Hello, I'm hoping Pipedrive will develop a mention feature in Activities to notify other people or just general note to someone, not just those already assigned.

  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic
    edited February 2023 #34

    ..and the poll is gone.

  • Matěj Kříž
    Matěj Kříž Member Posts: 105 VERIFIED MEMBER
    100 Comments 25 Likes Second Anniversary Photogenic

    A lot of redundant threads on the topic of "mentioning" have been merged here recently. Click on the links in my post above and you'll see it redirects you back here again.

    Merging discussion threads is a commendable asset and I thank the community administrators for it. 👏

    But I would like to suggest: If you Pipedrive Community managers @Inês Batata @Manuel Oliveira @Pipedrive Admin IT @Community Assistant @Community Team do such a merge, it would be appropriate:

    • Write a post/message about it in the linked discussion that the merge has occurred. Write about it. Write which discussion threads you merged. Make it clear. And it's not happening quietly. It's confusing. 
    • Edit the headline/topic of the discussion accordingly. Because in this case, for example, discussions were merged that involved "mentions" in LEADs, mentions of PERSONs (not just USERs), etc.

    I suggest renaming this thread to:

    "Support for @ mentioning objects USERs, PERSONs, ORGANIZATIONs, DEALs, LEADs etc. ) in all text fields."

    IMHO There is no reason to restrict freedom in what and where I want to mention.

    Unless there is a consensus that only "people" can be mentioned. Then it would be a matter of mentioning USERs, PERSONs or USER_VISIBILITY_GROUPs

    What do you think?

  • BeccaT
    BeccaT Member Posts: 8 VERIFIED MEMBER
    Photogenic First Comment

    Hi, this seems to have been discussed for some time. Would be great to have @ tagging in the activities notes and also in the products notes

  • Theresa Shepherd
    Theresa Shepherd Member Posts: 5 VERIFIED MEMBER
    Second Anniversary Photogenic First Comment

    Yes please, now we use Notes for this but it is not ideal.

  • Simon Lunt
    Simon Lunt Member Posts: 4 VERIFIED MEMBER
    Photogenic First Comment First Anniversary
    edited July 2023 #39

    Are there any plans to add the functionality to @tag a colleague within an Activity?

    Having to add an additional Note isn't as convenient as in other CRMs and seems like an odd oversight and quite low hanging fruit.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,295 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    edited July 2023 #40

    Hi @Simon Lunt, other users have provided the same feedback, and our product team is looking into the popularity of this request. I will be sure to merge your post into the main conversation for this request.

  • alex23
    alex23 Member Posts: 2 VERIFIED MEMBER
    Name Dropper First Comment

    @Manuel Oliveira, can you please link this main conversation? I can't find it and would like to support this request (and track the progress). Thanks!

  • David Nizen - iGLASS NOC Services
    David Nizen - iGLASS NOC Services Member Posts: 3 VERIFIED MEMBER
    5 Likes Name Dropper First Comment Photogenic

    I'm new to Pipedrive and love this capability in Notes, but 99% of my activities are captured in Activities. So, like Lucas said, would be good to extend tagging to Activities and not just Notes. Thanks!

  • David Nizen - iGLASS NOC Services
    David Nizen - iGLASS NOC Services Member Posts: 3 VERIFIED MEMBER
    5 Likes Name Dropper First Comment Photogenic

    I'll add my own vote here for this feature. As it's been mentioned by others, this almost seems to be an oversight in Pipedrive. Frankly, I'm not even sure of the value of Notes as opposed to Activities. I use Activities exclusively and find myself sending Slack DMs to colleagues who should be apprised of activities. Please add this feature.

  • abigailSGP
    abigailSGP Member Posts: 1 VERIFIED MEMBER
    First Comment

    Would love to be able to tag my boss in things he should see but doesn't need to take care of, and vice versa! Tagging capability in an activity note would be so helpful.

  • Josh Monifi
    Josh Monifi Member Posts: 133 VERIFIED MEMBER
    250 Up Votes Fourth Anniversary 25 Likes 10 Comments

    hello! Any updates on adding this feature? We have trained our team to use @ mentions and add their call notes to the notes field in an Activity, but they can't @ mention people in the notes in an activity. Please, Pipedrive!!

  • Josh Monifi
    Josh Monifi Member Posts: 133 VERIFIED MEMBER
    250 Up Votes Fourth Anniversary 25 Likes 10 Comments

    Hello @Pipedriveadmin any updates on this feature?

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,295 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi @Josh Monifi this feature is not on the roadmap for this quarter at least. Our product team is keeping an eye on the evolution of this thread, so this should be reviewed further ahead.

  • mmcgarry
    mmcgarry Member Posts: 2 VERIFIED MEMBER
    First Comment

    I need to tag users from the notes field within an activity. Implement this now or I am switching to Hubspot. I can see you have known about this since early 2023, what can possible be taking so long for such a simple request for basic functionality. Big miss to not have this in the first place.

  • Josh Monifi
    Josh Monifi Member Posts: 133 VERIFIED MEMBER
    250 Up Votes Fourth Anniversary 25 Likes 10 Comments

    Any updates on this request, @pipedrive?