Is it possible to rename a smart doc template?

Pipedrive User 164
Pipedrive User 164 Member Posts: 130
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What I am finding is if I use a merge field such as the company name across multiple smart document templates that I have created then all templates appear to be the same document in the template chooser. This is inconvenient. Anyone else have this issue?

Answers

  • Andreia Costa
    Andreia Costa Moderator Posts: 44
    Second Anniversary 10 Comments 5 Likes First Answer
    CUSTOMER SUPPORT
    edited August 3 #2

    Hi @Brad Krause 👋

    You can edit a template title to ensure that everything is organized and you select the right template for what you need. We have an article that goes through the title editing that might be able to help you here: https://support.pipedrive.com/en/article/smart-docs-fields-and-templates#template-naming

    In case this doesn't really answer your question, feel free to reach out to our Support team and I'm sure the team will be able to help you further :)

    Thanks!

  • Pipedrive User 164
    Pipedrive User 164 Member Posts: 130
    100 Comments 25 Likes 5 Up Votes First Anniversary
    edited August 18 #3

    @Andreia Costa If I have two different spreadsheet documents and both use the same pipedrive merge field for the name of the document there is no way to distinguish between the two. see attached screenshot. If I have two spreadsheet for two different purposes and both use the same pipedrive merge field how do I distinguish them from each other.