Why can't we download a document that has been signed unless all parties have signed it?

jpcrook
jpcrook Member Posts: 2
Photogenic First Comment

Our office manager wants to be able to download pdf copies of proposals even if not all parties have signed yet. Why is this not allowed?

Answers

  • Sophie
    Sophie Pipedrive Team Posts: 98
    5 Likes First Anniversary First Answer First Comment
    PIPEDRIVE TEAM

    Hi @jpcrook!

    To give you some further context into why this is not possible-

    Even if a signer “signed” the document if the signature request does not have all signatures on the document, we do not apply any digital signature. In other words, on the backend, the signatures are not officially applied to the document until all parties have “signed” the document. So if it was possible to export this document, no signatures would appear in the downloaded copy. However, thank you for mentioning this, I will pass this along internally to our product team as valuable feedback!