Allow restoring deleted People and Organizations.
While setting up an evaluation via the API I accidentally deleted a few people to much, this was eye opening as I discovered that there was no way to restore them.
I read somewhere that customer support can help restore stuff, so my suggestion is:
Let users (admins) restore what they accidentally, hopefully, deleted.
Comments
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Deleted contacts need a filter so they can be viewed later. Hi all when you delete bounced contacts you cannot filter to relocate later. Deleted contacts should be able to be filtered so you can restore them later when you find out where they have found new employment
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Hi Catherine!
I agree, with the idea! We definitely should get a filter option for Organizations and Contacts. A workaround for meanwhile is to make a custom field " STATUS" and automation, when a contact is deleted it gets "Deleted" in the field.
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Andre Vill said:
Hi Catherine!
I agree, with the idea! We definitely should get a filter option for Organizations and Contacts. A workaround for meanwhile is to make a custom field " STATUS" and automation, when a contact is deleted it gets "Deleted" in the field.
Can you explain or share a video of how you do this/how it works please? I've been copying the info and putting it in a note in the organization so I can still refer to it if necessary.
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Andre Vill said:
Hi Catherine!
I agree, with the idea! We definitely should get a filter option for Organizations and Contacts. A workaround for meanwhile is to make a custom field " STATUS" and automation, when a contact is deleted it gets "Deleted" in the field.
Hi Tobhiyah!
Of course! I will have video up tomorrow for it
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Hi!
So if you have deleted a contact person and you want to find them, there are 2 things you could do.
- If you are talking to a specific customer, you can just search bar and restore the contact person, that is in your database. Even if they are soft deleted, you can always find them inside of your Pipedrive.
- If you want to bulk find all the contacts you deleted, then you can create a custom filter for them.
Call it whatever you like and you can just filter it out later on.
For everybody to get the Custom field tag into their profile, you would have to set up an automation, that detects when a person is deleted.
Custom Field = Pipedrive status
Single option = Deleted
And then set up an automation that, when ever a person gets deleted it adds the Deleted option into the custom field.
After all that, you can set up a filter for Contacts, with Person - Pipedrive status - Is - Deleted
Hope this helps, I will add all the images under here. Might look a bit messy, but Pipedrives community won't let me upload them any better.
BR,
Andre
0 - If you are talking to a specific customer, you can just search bar and restore the contact person, that is in your database. Even if they are soft deleted, you can always find them inside of your Pipedrive.
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Hi everyone, you can now restore items such as people and organizations without having to contact customer support. Find out how it works here.
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