Automation Required? Last Activity Date not Updating After Emailing a Lead

BGreeriii
BGreeriii Member Posts: 6 VERIFIED MEMBER
Photogenic First Comment
edited April 5 in Workflow Automation #1

I am emailing leads from the application and the "Last Activity Date" is not updating when the email is sent.

Does this require automation?

If so, How do I automate this? Its confusing.

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Answers

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,609 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    #2

    This is working as designed.

    Last email sent date and last activity date are two separate fields.

  • KelownaChk
    KelownaChk Member Posts: 10 VERIFIED MEMBER
    10 Comments Photogenic 5 Likes
    #3

    I think it's weird that an email sent isn't tracked as an activity. Now I need to have two fields to track what is activity!

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