Data Import Question - Are Email Addresses Handled Like Phone Numbers?
From this KB article: https://support.pipedrive.com/en/article/importing-advanced-mapping
Mapping phone numbers
When importing your contact's phone number, you have the option to select the phone label you want to map to Pipedrive. If you have multiple phone numbers for a contact, you can map the phone field multiple times.
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Can I do the same with email addresses? If not, how can I import multiple email addresses for a contact without having to add a custom field(s)?
Answers
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Hello @Chad Massaker,
If you wish to import contacts with multiple email addresses, you can follow a logic similar to that of phone numbers. Having two separate or more separate columns for email addresses and mapping the label while importing
Once the data is imported, it will be shown as follows in Pipedrive:
Additionally, if the labels are unimportant, i.e., all email addresses can have the same label, you can use a comma to separate the email addresses and have them within the same column/cell. Pipedrive will automatically split the email addresses and assign the same label option.
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Currently, Pipedrive does not support mapping multiple email addresses to the same contact field in the same way it allows for phone numbers. To import multiple email addresses for a contact, you will need to add each email address to its respective field during the import process.
If adding custom fields is not an option, consider structuring your import file with each email address in a separate column (e.g., "Email 1," "Email 2") and mapping those fields individually during the import. While this creates distinct email fields, it ensures all email addresses are linked to the correct contact.
If you require further clarification, feel free to ask!
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