How to log calls for leads?

smallfirm
smallfirm Member Posts: 16 VERIFIED MEMBER
10 Comments Name Dropper
edited March 5 in Sales CRM #1

Lets say I had a call with a lead, how do I log it?

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  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,610 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    #2

    Use a calling app like JustCall.

  • smallfirm
    smallfirm Member Posts: 16 VERIFIED MEMBER
    10 Comments Name Dropper
    #3

    So i have to use a different app to log calls in Pipedrive?

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,610 VERIFIED MEMBER
    1000 Comments 250 Likes Fourth Anniversary 25 Answers
    #4

    Pipedrive no longer offers a calling feature.

  • smallfirm
    smallfirm Member Posts: 16 VERIFIED MEMBER
    10 Comments Name Dropper
    #5

    I guess I'm not being clear about this, sorry.


    If I have 50 leads for my sales person to call, Id like for my sales person to "tell" Pipedrive that they called the lead, what time they called the lead and what the conversation happened to be.


    We use Google Business Voice.


    Ideally when a lead inside of Pipedrive, my sales person would just click on the telephone number and call the client, Pipedrive would "count" the minutes on the call and log the call as a outbound call. But I dont think Pipedrive has a Google Business Voice integration. My team does 100 calls a day, currently we use Google Sheets.

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