Email conversation view

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Comments

  • Pipedrive User 164
    Pipedrive User 164 Member Posts: 163 VERIFIED MEMBER
    100 Comments Second Anniversary 25 Up Votes 25 Likes
    #32
    https://community.pipedrive.com/discussion/comment/37063#Comment_37063

    Conversation view is so very confusing!

  • Luke at Deep Space
    Luke at Deep Space Member Posts: 1 VERIFIED MEMBER
    Photogenic First Comment
    #33

    I would like ability to temporarily switch off conversation view as well...

  • Johan de Groot
    Johan de Groot Member Posts: 3 VERIFIED MEMBER
    First Anniversary Photogenic First Comment
    #34

    Is this on the roadmap? Email is hard to navigate in the conversion view.

  • KevinL
    KevinL Member Posts: 1 VERIFIED MEMBER
    First Comment
    #35

    I'm with everyone else on this. Please make conversation view an option. It stops me from being able to use email within Pipedrive.

  • BDK
    BDK Member Posts: 1 VERIFIED MEMBER
    First Comment
    edited December 2023 #36

    Can we have an update on the ability to turn off conversation view in Pipedrive? I see this has been requested by users for over a year now. If this has been resolved please share how I turn conversation view off. Thank you

  • Anchoright
    Anchoright Member Posts: 10 VERIFIED MEMBER
    Name Dropper First Anniversary First Comment
    #37

    I've only just subscribed to the email system in Pipedrive and the way emails are displayed is dangerous. I've already missed some customer communications due to the crazy way it is displayed. This needs to be resolved as without a solution I'd be inclined to move to another CRM for everything.

  • Johan de Groot
    Johan de Groot Member Posts: 3 VERIFIED MEMBER
    First Anniversary Photogenic First Comment
    #38

    @Pipedrive is there any update on this? When will this be put on the roadmap? Email is just so bad in pipedrive. Not usable.

  • Wan_Fa
    Wan_Fa Member Posts: 4 NEW MEMBER
    First Comment Photogenic
    #39

    Is there any news on this Topic?
    Agree, with the fact, E-Mail with convo view is not usable.

  • Laving
    Laving Member Posts: 4 VERIFIED MEMBER
    First Comment Photogenic
    #40

    Hello.

    I have the same question/request.

    Somehow some e-mails are binded together to one conversation when they are actually related to different deals. Than leaves one deal without any communication log and the other one has mix of various and non-related ones alltogether.

    Unbind all the e-mails and let them be separate entities. Shouldn't be that hard.

  • Anchoright
    Anchoright Member Posts: 10 VERIFIED MEMBER
    Name Dropper First Anniversary First Comment
    #41

    I posted on this over a year ago an no change. I no longer try to link emails to a deal as it's continuous admin. I only occasionally use Pipedrive email.

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