Click to confirm receipt hyperlink

Leo
Leo Member Posts: 30 VERIFIED MEMBER
Fourth Anniversary 10 Comments Name Dropper 5 Up Votes
edited April 16 in Ideas and Product Feedback #1

I recently came across a supplier who had a hyperlink within the email that said "click here to confirm receipt". The receiver clicks which then confirms with the sender that they received the specific email sent.

This would be brilliant to add as an option with Pipedrive - esspecially useful for returning key documents and/or invoicing. Can this be built?

Before anyone mentions the the regular "link click review tool" is not great for spam filters and is not always accurate.

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,293 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    #2

    Hi @Leo thanks for the feedback! Link tracking is already available with email sync, though it doesn’t work in the specific way you described. I’ll mark your post as feedback for our product team so other members can comment on and upvote it.

  • Leo
    Leo Member Posts: 30 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Name Dropper 5 Up Votes
    #3

    Hi Manuel,

    Link tracking is good but not a fantastic feature and not useful for this particular usage.

    a) many business clients filter it as spam
    b) It doesn't work enough of the time for it to be trusted as a tool

    My suggestion is a specific link the receiver clicks on (e.g. when you send a quote) so they can confirm, if the choose to, they have received your email.

    Thanks for moving to feedback.

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