Ability to change person associated for a call log

Michel Larose
Michel Larose Member Posts: 6 VERIFIED MEMBER
Third Anniversary First Comment

In the person's page, call logs are automatically entered because of our phone integration. However, there seems to be no way to modify to whom the call is associated with. If an organisation has multiple people, that all call you from the company's main phone number, the call logs get associated to anyone of the people, not necessarily the person that called. I understand this could be unavoidable, but at least we need the possibility of changing the person it has been associated with after the call has been completed.

The phone app interface does allow to confirm or change if the associated person is the correct one for the call, but this doesn't seem possible in the standard web interface.

2
2 votes

Submitted · Last Updated

Comments

  • Kariane
    Kariane Member Posts: 1 VERIFIED MEMBER
    First Comment

    This is a really great idea! Can we expect it soon? It is espically frustratring since this feature is working on the phone app.