Are fixed-value discounts ACTUALLY this difficult?

Here's me trying to apply a simple $300 discount to one of my products.

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Please tell me there's a proper way to do this?

I can't believe this level of pain is the only way.

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2 votes

· Last Updated -

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  • Alex Napier Holland
    edited June 2020 #2

    Turns out the magic number is 54.545%

    Three decimal places to get a simple $200 discount...

  • Mike van der Valk
    Mike van der Valk Posts: 4,052 PRODUCT MANAGER
    2500 Comments 100 Likes Third Anniversary 5 Answers
    edited February 2022 #3

    Hi @Alex Napier Holland 

    Thank you for sharing you frustrations and you share a very valid point in my opinion. I've add the tag "Feedback & feature suggestions" to your posts. This make sure it lands on the table of our Product manager in charge of that area of Pipedrive. 

    Thanks again for sharing, sorry for the pain and I hope we can improve 🚀

  • Alex Napier Holland
    edited June 2020 #4

    Hi @Alex Napier Holland 

    Thank you for sharing you frustrations and you share a very valid point in my opinion. I've add the tag "Feedback & feature suggestions" to your posts. This make sure it lands on the table of our Product manager in charge of that area of Pipedrive. 

    Thanks again for sharing, sorry for the pain and I hope we can improve 🚀

    Thanks! The irony is that the more you love and rely on a piece of software, the more frustrating it is when a feature doesn't work as it should!

  • Andreas Sebastian Haldorsen
    edited June 2021 #5

    Any news here? We need this too. :D And also the opportunity to quickly set a custom value in the product cost for each deal (we are selling services, and often operates with different prices to our staff on each deal).

  • Marko_44495
    Marko_44495 Posts: 2
    edited June 2021 #6

    This is really a simple and mandatory feature.  

  • Is there any news here? The function would be very helpful, also for later evaluations. We currently use for this simply a product which is called discount....

  • Hi @Jens Bohse @Marko_44495 @Andreas Sebastian Haldorsen @Alex Napier Holland ,

    In 2023 we are focusing in improving significantly the Products feature.

    Feel free to suggest other improvements you would like in the Products Catalog regarding discounting or other features in the Catalogue for us to take in consideration during research phase. Definitely, we will look into discounting as well. Many thanks!

  • Hey @Pedro Manuel Gonçalves Franco!

    That sounds great! Do you already know when the first improvements will come? 

    Our company also has a few other wishes. Can I forward you a few points by mail?

    Thanks!

  • @Jens Bohse why not post them here so we can cheer our support!?

  • Jens Bohse
    Jens Bohse Posts: 11
    5 Likes Name Dropper 5 Up Votes First Comment
    edited December 2022 #11

    @Sven Amann_76110 @Pedro Manuel Gonçalves Franco Okay here are some suggestions for improvement from us: 

    • Ability to add new fields for Product in Deals (such as performance period per product).
    • Possibility to add new fields for variants (description etc.)
    • Possibility to report variants
    • Possibility for total discount and not only on product level
    • Dependencies on custom fields when adding a product
    • Link subscriptions to products
    • Link duration to subscriptions
    • Import invoice information into Pipedrive via the API (also for split invoices)
    • Product descriptions option for sitch points, bold, etc. 
    • Products changelog
  • Another vote here for numeric (non-percentage) discounts. It truly is painful trying to figure out what percentage I need to use just to achieve a simple number. Please also remember to add this change to your API so that third parties can add it to their integration. I use Pandadoc for my customer facing invoices and they support both fixed amount and percentage discounts, so it would be great if the figure I put into Pipedrive would seamlessly transfer over to Pandadoc.

  • Pedro Manuel Gonçalves Franco
    Pedro Manuel Gonçalves Franco Posts: 48 PIPEDRIVE TEAM
    Second Anniversary 10 Comments 5 Likes Name Dropper

    Hi all,

    As an update regarding discounts, we are currently working in having fixed amount for discounts and global discounts (applied to total price).

    Expect more news in the middle of Q2, feel free to tag me if more info is needed 👍

  • Product export-import WITH VARIANTS, pleeease

  • Graham Cox
    Graham Cox Posts: 97
    25 Likes 10 Comments 5 Up Votes Name Dropper

    Hi @Mike van der Valk

    Thank you for this. I wanted to comment on it because it's so rare for Pipedrive team members to ever acknowledge ongoing issues. Most of the time, PD give off an aura of infallibility, only deigning to post on the community forums when you have a new feature to shout about. Very rarely to answer customer feedback like you've done.

    Just look at the response to the new deal details view. A bunch of people all expressing their dislike of the summary box in the left side panel, and other than one initial response, no further commentary from PD. Like PD can't bear to contemplate they've made a mistake. It's the being ignored that's so frustrating.

    Anyway, good on you for not being like that. Thanks.

    Graham