Put Notes, Activities and Emails in true Chronological order

Larry Hill
Larry Hill Member Posts: 6 VERIFIED MEMBER
Second Anniversary First Comment
edited December 2024 in Ideas and Product Feedback #1

I've noticed for some time in a Contact, Deal or Account History, Pipedrive lists a Note or Activity at the bottom of a day's chronological order, which is not accurate when there are also emails listed.

Note in the attached example, I've had an email exchange, and then added an Activity to the Timeline to indicate I've sent her a survey. The way Pipedrive lists that Activlty last, it looks like I started with it, which is not accurate.

The most-recently entered item should ALWAYS be at the top of a reverse chronological list.

12-16-24 Chronological listing issues.png

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  • John Stewart
    John Stewart Member Posts: 13 VERIFIED MEMBER
    10 Comments First Anniversary 5 Likes Name Dropper
    #2

    This has caused multiple issues for my clients; I'd like to see this restored. It's led to duplicate work and confusion on the part of my clients and my clients' customers.

    I wonder if there is a workaround or if we can request that they restore this legacy functionality.

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