The line break in deal titles is no longer automatic.

Nico6875
Nico6875 Member Posts: 8 NEW MEMBER
First Comment

Since this week, when the title of a deal is long, it no longer automatically returns to the line. It disappears on the right-hand side of the screen, making it impossible to see the full text.

I used to make a brief note of the various actions taken, using the maximum number of characters in the deal title in order to have an overview in the pipe, and this is no longer possible.

I spoke to customer service in the chat and according to them this is the result of an update.

I haven't seen any other improvement following this update, apart from this deterioration in the use of the service. I find it very surprising and a shame to update a solution only to see it degrade.

Have you noticed this yourself? Do you have a solution for this change?

Comments

  • Craig Beaumont
    Craig Beaumont Member Posts: 71 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Up Votes Name Dropper

    Same boat here! Our deal titles are super long, and the deal page looks messy because it keeps shifting around the deal owner, following, and won/lost status boxes.

  • Nico6875
    Nico6875 Member Posts: 8 NEW MEMBER
    First Comment
    edited February 13 #3

    OK, so I can see that I'm not the only one to find that this degrades usability.

  • Nico6875
    Nico6875 Member Posts: 8 NEW MEMBER
    First Comment
    edited February 13 #4

    The famous update is the addition of the three little dots at the top right to be able to duplicate a deal. In the end, these three little dots are not accessible to me, as they disappear on the right-hand side of the screen due to the size of the title, which does not return to the ..... line.

  • Nico6875
    Nico6875 Member Posts: 8 NEW MEMBER
    First Comment
    edited February 13 #5

    So it's nothing positive in the end 😠 and degrades the user experience

  • Nico6875
    Nico6875 Member Posts: 8 NEW MEMBER
    First Comment
    edited February 13 #6

    Its' a shame to change things for something less good

  • Rene H
    Rene H Pipedrive Team Posts: 45 PIPEDRIVE TEAM
    25 Likes Second Anniversary 10 Comments First Answer

    Hi everyone 👋

    Just wanted to let you that this is a bug and engineers are currently fixing it. Should be back to normal soon, it won't stay like this.

  • Nico6875
    Nico6875 Member Posts: 8 NEW MEMBER
    First Comment

    Hi, do you know when will it be repaired ?

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,375 COMMUNITY MANAGER
    1000 Comments Fourth Anniversary 250 Likes 25 Answers

    Hi @Nico6875 , the fix has gone live today so deal titles should display normally.