I'm getting increasingly frustrated with the current level of customer support from Pipedrive. It's becoming harder and harder to speak with an actual human or receive timely responses. At one point, I had to wait almost two days just to hear back from someone. I used to genuinely appreciate your customer support, and that…
Our account manager has normally been very responsive. Last week I let him know who needed to be added to our implementation meeting and he canceled the event (assuming to create a new link for everyone) but no new meeting was created. I asked via email and have called him but gotten no response. I am concerned because my…
Our company is setting up a Pipedrive account and would like to start sending email campaigns. We have a company domain which has been verified in our general settings - not freemail. When I add that domain as a sender for email campaigns (I guess sender in general) I receive a warning that my domain is DMARC authenticated…
I had experience working with Pipedrive as a customer and as a developer partner, and whereas experience as a customer was good, as a developer I'm constantly facing issues and getting ignored by Pipedrive support. Half a year ago we decided to implement a chrome plugin for Pipedrive and list it on the marketplace.…
It has been more than two weeks and cannot get a response from customer service. just the Bot and that is not helping. Has Pipedrive gone to the Highest payer gets help model?
How do I contact the support team at Pipedrive? I dont want to chat with a pipebot! Br Niklas
When new variables in fields or users are added in Pipedrive, the new values are not picked up by the automations — only the ID is sent via outgoing webhooks. This seems to be a recent change (in the past few weeks or months), and it’s quite frustrating. I reported this to support, and the only quick fix they suggested is…
My son passed away in February, last year, and I am the legal administrator of his estate. Because of complexity/complications, I was not able to learn where he had accounts or subscriptions, nor have access to his bank accounts until January of this year. Since, I have tried to reach Pipeline multiple times via…
Can we use Pipedrive to manage customer support tickets too? We want to use single tool to manage, customer data is centralized and updated.
Hello< Just signed up for pipedrive. they promised a tech to help us set up all our flows and get pipedrive ready to roll. But now that we've purchased pipedrive no one seems to know what we are talking about. We can't seem to get ahold of customer service. This is turning into a nightmare quickly. Can someone help or show…
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