Contacts Update and Clean Up

rquintana
rquintana Member Posts: 2 NEW MEMBER
edited February 14 in Sales CRM #1

Hi everyone,We are trying to clean up our contact database. To do this we exported all contacts and purged them out of PipeDrive and now we want to update these contacts with the modified values, but we want the data to be updated by contact ID and not by email. Is this possible?

Answers

  • Nikolai Sokolov
    Nikolai Sokolov Member Posts: 150 VERIFIED MEMBER
    Fourth Anniversary 100 Comments 5 Answers 25 Likes

    absolutely. you do need to export ID when doing this in the first place tho. once you have the contact ID in the export, you can link the ID field in the sheet with the contact ID in pipedrive when importing. this will trigger an update @rquintana