Has anyone been able to set up a google voice VOIP number to work with pipedrive calling function on

Joel Torr
Joel Torr Posts: 1
edited July 27 in Sales CRM #1

The only options i see so far are facetime, Skype for business and microsoft teams...all of which are overkill. 

 

I'd rather not pay for a weighty integration, when all i need is a voip number...

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited July 27 #2

    Hi @Joel Torr !

    You should be able to connect any VOIP caller to Pipedrive, as long as you know what calling syntax to use. In your case, seeing as Google Voice is not one of the default options in the drop-down menu, you need to choose "custom" and then enter the syntax manually: Callto Syntax: Make VOIP calls from Pipedrive.

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    If you're still not successful or encounter any issues, please reach out to our Support team so they can help you troubleshoot and investigate further.

  • Casey Ariail
    Casey Ariail Posts: 4
    edited July 27 #3

    Hi @Joel Torr !

    You should be able to connect any VOIP caller to Pipedrive, as long as you know what calling syntax to use. In your case, seeing as Google Voice is not one of the default options in the drop-down menu, you need to choose "custom" and then enter the syntax manually: Callto Syntax: Make VOIP calls from Pipedrive.

    image

     

    If you're still not successful or encounter any issues, please reach out to our Support team so they can help you troubleshoot and investigate further.

    What is the call syntax for google voice? Not finding it anywhere.